Refunds, Cancellation & Credits | Gas Station Dance
One-time video packs, unused-credit refund requests, failed generations and payment support.
Last updated: 2026-10-04
Video packs and payment
Gas Station Dance is operated by John Yan, Hong Kong. Contact address: Hong Kong. Email support@gasstationdance.io about purchases or credits.
The fixed 15-second workflow costs 2,100 credits per video, including the original soundtrack. One-time packs are USD 6.90 for 1 video (2,100 credits), USD 9.90 for 2 videos (4,200 credits), and USD 19.90 for 5 videos (10,500 credits). Credits expire 365 days after purchase. No subscription or automatic renewal is included. Taxes and the final payable amount are shown at checkout.
The production website takes real payments through Stripe. Separately marked sandbox environments use test payments; sandbox credits and orders do not transfer to production.
Unused purchases
If you purchased a pack by mistake and have not used any credits from it, email us within 7 days of purchase to request a refund. Include the account email and order reference. We verify the payment and unused balance before processing the refund and removing the corresponding credits. Partly used packs and completed generation complaints are reviewed individually. This policy does not limit mandatory cancellation or refund rights.
Before and during generation
Selecting a photo uploads it but does not create a generation task or deduct credits. Pressing Generate submits the task and deducts the displayed credits. Closing the browser or signing out does not cancel provider processing. Check the final status before resubmitting; a missing browser response is not proof of failure.
Failed tasks and quality concerns
Tasks confirmed as technically failed follow the credit-restoration process. If the task status and balance disagree, contact support with the task ID so we can reconcile the records. Restoring credits is distinct from refunding a card payment.
A completed output can contain AI imperfections. Report a specific quality concern with the task ID and affected part of the video. We review whether the service was delivered as described and the remedies that apply; we do not promise unlimited free regenerations.
Payment problems
Report duplicate charges, missing credits or an unexpected payment promptly. Include the order reference, date, amount and currency. Never email full card numbers, security codes, passwords or API keys. Approved refunds are reconciled with the order and remaining credits to avoid duplicate adjustments. Your payment provider controls when a processed refund appears on your statement.